You're attempting to use Wondershare on a VMS machine but it appears to have locked up.
Corruption appears to occur at times with the configuration file of Wondershare.
- Close Wondershare either by clicking the X or by killing the task in Task Manager
- Open File Explorer
- Browse to C:\ProgramData\Wondershare\UniConverter 15
- If you do not see the ProgramData folder, you will need to show hidden folders
- In File Explorer, click View at the top of the window
- Hover over Show
- Select Hidden Items
- Once in the UniConverter 15 folder, find the UniConverter file; once found, delete it.
- Open Wondershare and the application should open but the software will be unlicensed; re-login to the software with your Wondershare login to properly license the software
- Done!